We have divided our pricing guide into 7 different sections, which take into account how different companies work, what systems they are using and the kind of support they require. These 7 sections are as follows;
| Key: |  = Included  = Chargeable  = Can be added STT&M = Subject to Travel, Time & Mileage  = Server only |
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| SUPPORT | Ad Hoc Non Contract |
Telephone Remote Only |
Level 1 Personal |
Level 2 Business |
Level 3 Corporate |
Pro Plan | Premier Plan |
| No. of Computers | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited | 5-19 Computers +1 Server |
20+ Computers & Multiple Servers |
| SLA Response Time | None | 4hrs | 8hrs | 6hrs | 4hrs | 2hrs | 1hr |
| Monthly Fee | - | Size Dependant See Guide Below |
£35 | £140 | £250 | Size Dependant | Size Dependant |
| Included Hours | 0 | Unlimited | 0 | 4 | 8 | Unlimited | Unlimited |
| Hourly Rate | £55 | None | £45 | £42.50 | £35 | None | None |
| Phone / Remote Support | Subject to Credit Agreement |
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| Unlimited Phone Problem Resolution |
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| Unlimited Remote Support | |
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| On Site Visits | Chargeable | Chargeable | STT&M | STT&M | STT&M | |
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| 24 / 7 Monitoring & Alerts | |
£25 Add-On |
£25 Add-On |
£25 Add-On |
£25 Add-On |
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| Patch Management | |
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| Prevention Management | |
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| IT Asset Management | |
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| Business Capacity Planning | |
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| Network Management | |
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| Domain Management | |
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| Website Management | |
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| Critical Systems Protection | |
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| Disaster Recovery | |
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| Standby Equipment | |
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| MAINTENANCE | Ad Hoc Non Contract |
Telephone Remote Only |
Level 1 Personal |
Level 2 Business |
Level 3 Corporate |
Pro Plan | Premier Plan |
| IT Purchasing | Subject to Credit Agreement |
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| Printer Care / Support | |
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| Intelligent Threat Protection | |
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| Anti-Spam Filtering / Anti-Virus Protection |
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| Internet Monitoring & Reporting | |
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| On Site Backups | |
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| Online Backups / Data Recovery / Virtual Disaster Recovery |
Subject to Credit Agreement |
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| Data Recovery | |
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| Email Disclaimers | |
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| Company Email Signatures | |
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| Website Hosting | |
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| Domain Hosting | |
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| Domain Registration | |
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| Security Evaluation | |
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| Licensing Management | |
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| Warranty Management | |
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| Equipment Disposal | |
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| Upgrade Testing | |
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| Key: | = Included = Chargeable = Can be added STT&M = Subject to Travel, Time & Mileage = Server only |
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Unlimited Monthly IT Support from just £14.50 per month!*
* This support contract is based on our Telephone and Remote Support SLA contract.
| Telephone and Remote Support Price Guide | ||||
| Number of Users: | 1 – 20 | 21 – 40 | 41 – 74 | 75+ users |
| Cost For User Per Month: | £17.50 | £16.50 | £15.50 | £14.50 |
Taribo Ltd will be happy to visit your site (Free consultation if based in Hertfordshire) to advice and help you with finding the best IT solution for your requirements.
For more information about our prices or to request a consultant to visit you on-site,
please call Taribo on
