Taribo Ltd, St Albans, Hertfordshire. Computer Services and IT Server Support

Medium Company & Corporate IT Support:

Corporate IT Support, Server Upgrades, Workstations & Helpdesk

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Taribo (NIS Ltd) understands the IT requirements of businesses. In this category they may be medium or corporate sized and each company may be as individual as the people who own and run them. With this in mind, Taribo understands and appreciates that it is essential to ensure the IT support should reflect this, changing and growing in time with the business needs.

 

Medium Company Corporate IT Support


By utilising Taribo (NIS Ltd) for your IT / ICT support, your company ensures that your requirements are met at the time you need them, not at a time when other companies can ‘fit you in’.

 

At Taribo (NIS Ltd) every ICT Service and Support Package is built around a company’s individual needs, including, if required, a tailor made Helpdesk.  Whenever possible, we aim to ensure the same engineer visits to resolve any issues, giving a continuity of support that is not possible with many larger companies. 

 

The engineer allocated to a company will be aware of the particular quirks that occur with each individual system and this knowledge, along with the experience and skill of all our staff, ensures any problems are resolved quickly, with as little disruption to the daily operation of core business as possible.  The engineers experience with each individual system allows a problem to, occasionally, be diagnosed during the initial telephone call allowing the engineer to resolve it via remote access, negating the requirement for a site visit.

 

All notes and helpdesk calls are recorded in our centralised Electronic Back Office helpdesk system that are accessible via our engineers Smartphones.

 

Centralised detailed notes, assist us greatly with the continuity of other engineers being able to contribute to support cases.

 

As your company grows, so will the IT capacity and requirements.  By using a qualified engineer from Taribo to upgrade or install your server, telephone system, printers, routers, networks and broadband or wireless installations you are guaranteed to get a service that is second to none.  With an extensive pool of knowledge and experience, Taribo will discuss your exact requirements with you and offer advice on the best systems and installations to suit your current and future needs, so extending the lifetime of any system we install. 

 

Taribo (NIS Ltd) are a proactive company, enabling us to continue any maintenance set up by a previous IT support provider, whatever condition the system was left in.  At Taribo (NIS Ltd) we adapt our services to meet these individual requirements, ensuring the best support for each network and enabling us to prevent many problems before they occur.

 

Unlimited Monthly IT Support from just £14.50 per month!*

* This support contract is based on our Telephone and Remote Support SLA contract.

Click Here for more details.

 

For more information on how Taribo (NIS Ltd) can help your business.
Call us on 01727 238 788

Sample Level 3 Price Guide
SUPPORT Level 3
Corporate
No. of Computers Unlimited
SLA Response Time 4hrs
Monthly Fee £360
Included Hours 8
Hourly Rate £50 after the initial 8 inclusive hours
Phone / Remote Support Support Included
Unlimited Phone
Problem Resolution
Support Chargeable
Unlimited Remote Support Support Chargeable
On Site Visits STT&M
Unlimited On Site Support Support Chargeable
24 / 7 Monitoring & Alerts Server Only £25 Add-On
Patch Management Support Chargeable
Prevention Management Support Chargeable
IT Asset Management Support Chargeable
Business Capacity Planning Support Chargeable
Network Management Support Chargeable
Domain Management Support Chargeable
Website Management Support Chargeable
Critical Systems Protection Support Chargeable
Disaster Recovery Support Chargeable
Standby Equipment Support Chargeable
MAINTENANCE Support Included
Other support plans that may be
applicable:
Telephone & Remote Only Support
Pro Plan
Premier Plan
Click Here to View Full Price Guide

 

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