This service is ideal for individuals or small businesses, who require Technical IT support when one of their computers has an issue, or simply help when stuck. The customer can simply call our Helpdesk and request assistance. A pre deployed Calling Card Software can be installed on your machine or across your entire companies computing environment, or remote access can be granted to a member of our Support Personnel in a few seconds "as and when" required.
Once given access our expert IT staff will be able to search for and pinpoint any problems that the computer might have and fix them remotely, without having to come on site.
We are able to talk to you at the same time on the phone whilst carrying out the Support work, and both Taribo (NIS Ltd) and the Customer can see the same screen
This service operates completely remotely, and is effective and cheap as there is no expensive travel on-site charge to the customer. Taribo (NIS Ltd) offer this TRO service to customers on an ad-hoc basis or via an unlimited support monthly retainer basis.
Taribo (NIS Ltd) are able to offer the onsite service if required for deliveries, installations, hardware failures or as required if necessary.
Unlimited Monthly IT Support from just £14.50 per month!*
* This support contract is based on our Telephone and Remote Support SLA contract.
For more information about Telephone / Remote IT Support call us on;